May 30
Today’s announcement about the resignation of Gen. Eric Shinseki capes a week’s news cycle that spotlights the ramifications if an attempt to manage by metrics is poorly implemented. With good intentions, Gen. Shinseki committed in 2009 that the Veterans Heath Administration (VHA) would reduce the lag for primary care appointments from 30 days to 14 days. …
Permanent link to this article: http://evaluatingeffectiveness.com/vhs-an-example-of-failed-management-by-metric/
May 21
As I have written before, tracking the impact social media has on your company is essential. Social Media can help engage new clients/participants as well as maintain contact with your existing clients/participants. However, because social media does not run on a 9-5 schedule it is important to find systems that will have you covered 24/7 …
Permanent link to this article: http://evaluatingeffectiveness.com/socialmetrics-sumall/
Mar 15
The Jewish Fedearations of North America concluded their Young Leadership conference this week in Dallas, Tx. It is a time for the young leadership to come together, learn and return home with new ideas. These often are people committed to giving back financially to organizations which match their priorities. The past 2 years, they ran …
Permanent link to this article: http://evaluatingeffectiveness.com/warning-gen-y-is-coming/
Feb 27
Anyone who has been asked to present information about data has probably experienced the challenge of easily communicating it to a group. It is a basic educational topic but different people learn differently. Some are auditory so your presentation will be absorbed but many others are visual or kinesthetic. When you prepare for a presentation …
Permanent link to this article: http://evaluatingeffectiveness.com/infographics-sotu-followup/